Notifications - Subscription invalid error

Modified on Mon, 02 Jan 2023 at 10:54 AM

You encountered a subscription.invalid error code:

{"statusCode":401,"errorCode":"subscription.invalid","message":"Unable to find valid subscription for …….

Ensure the following:

  • You are passing the API key in the header.
  • Your API key is in the correct region. An EU key does not work in the US and vice versa:
    • US API key requires US URL > api-us-west1.tatum.io
    • EU API key requires EU URL > api-eu1.tatum.io

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article